Terms and conditions

This is a courtesy translation. The French version of these terms is the one that governs the contract; in case of divergence, it prevails.

These terms govern the work carried out by Valentin BENEZET, sole trader, trading as AVRYN for its client: design and development of websites (showcase sites and online shops), mobile applications and custom software, together with related hosting and maintenance.

They are attached to every quotation. Signing the quotation constitutes full acceptance.

Every engagement is quoted in detail, free of charge, valid for thirty days. The order is firm once the signed quotation and the deposit are received. Anything outside the described scope is quoted as an amendment: it is neither refused nor silently absorbed.

Prices are in euros as stated in the quotation. VAT not applicable, article 293 B of the French tax code: amounts are exclusive of tax. Should that regime change, VAT at the applicable rate would be added to work ordered after the change; quotations already signed keep the agreed price.

Unless stated otherwise: 30% on order, 40% on design approval, 30% on delivery before going live. Payment within thirty days of invoice date, by bank transfer.

Late payment carries interest at the European Central Bank rate plus ten points, plus a fixed €40 recovery charge for business clients. Work and hosting may be suspended after fifteen days’ formal notice.

• Scoping : goals, content, constraints. The scope is settled here, before a line is written.
• Design : mockups for approval. Two rounds of adjustments are included.
• Development : built on the approved design.
• Acceptance : the client checks. Departures from scope are fixed at no cost.
• Launch : going live and handover of access.

The client provides content, access and approvals in good time, and warrants holding the rights to whatever they supply. Delays on their side move the schedule by the same amount.

Rights in the deliverables transfer to the client on full payment, worldwide and for the legal term of protection. Before full payment, all rights remain with us and no use is authorised.

Our pre-existing or generic tools, libraries and components remain ours; the client receives a non-exclusive, non-transferable right to use them within the deliverable. Third-party components keep their own licences.

Unless the client objects in writing, we may show the project in our references, including on this site.

Hosting and maintenance are a separate yearly subscription, renewed tacitly, terminable by either party one month before the anniversary. They cover availability, backups, security updates and support. They do not cover new features, third-party interference, or the content the client publishes.

On termination the client gets their data and code back on request, in a usable format.

We owe an obligation of means. Deliverables are warranted to match the quoted scope; no commercial outcome is guaranteed: not traffic, not search ranking, not revenue.

Our liability is capped at the amount actually paid for the engagement concerned. Indirect damages are excluded.

Right of withdrawal. A consumer ordering at a distance has fourteen days to withdraw, without giving a reason. If they expressly ask for work to start before that period ends, they still owe the work already done, and lose the right of withdrawal once the service has been fully performed.

Mediation. If a dispute cannot be settled between us, a consumer may refer it free of charge to our consumer mediator: Société de la Médiation Professionnelle (SMP), 5 rue Salvaing, 12000 Rodez, France, mediateur-consommation-smp.fr. The mediator can only be approached after a written complaint to us has gone unanswered or unresolved.

French law. We will look for an amicable solution first. Write to hello@avryn.studio. Failing that, and for business clients, the courts of our registered office have jurisdiction.